Unleash your potential with Sylius Plus
Sylius Plus gives you all the power of Open Source and much more. It comes with a set of enterprise-grade features and technical support from its creators. As the state-of-the-art eCommerce framework, it reduces risks and increases your ROI.
Sylius Plus
SLA-backed technical support

Both during the development of the project and after the go-live, our technical support team is available to assist your in-house team or external Solution Partner in solving issues. Add peace of mind to your project.

One contact person

With choosing Sylius Plus comes a dedicated Customer Success Manager to guide you, through the implementation process and go-live. He or she will be your advocate within Sylius company.

Impact on the product

Sylius Plus projects are the main revenue stream for us and this allows us to align project roadmaps and be more responsive to the feedback from our commercial customers. We process your feedback during our regular Sprint Review Meetings!

Access to new features and security updates

Sylius Plus is constantly evolving and receiving new features. As part of the subscription, you receive immediate access to new features and security updates as we develop them. Without additional fees!

Advanced Multi-store

Sylius Plus allows you to operate internationally from multiple legal entities or business units. Then restrict access to channels to specific administrators and separate customer accounts across channels.

Advanced Multi-store

Returns Management (RMA)

Improve the Customerโ€™s experience when returning items. Allow them to request returns from their โ€œMy Accountโ€ section, and let your staff review it in the back office panel through a customizable process.

Returns Management (RMA)

Multi-source Inventory

Ship from the most optimal source. Track product availability in multiple locations. Fulfill your orders partially in case of stock shortages. Includes an integration layer with your Enterprise Resource Planning (ERP) or Warehouse Management System (WMS).

Multi-source Inventory

Advanced User Permissions

When many users and different departments have access to your back office, it can be difficult not to step on each other’s toes. Role-based hierarchical access control allows you to set up and configure complex permissions and roles within the system.

Advanced User Permissions

Loyalty system

Acquiring new customers is an ongoing activity but do not underestimate the value that your existing customer base can bring. Sylius Plus comes with a loyalty points system that helps you generate more business.

Loyalty system

Battle-tested in production of complex projects

Here at Adeo Web we strongly believe that marketplace economy is the future, and developing it is a big part of our long term company strategy.ย To build the TROBOS project we were looking for a flexible headless eCommerce platform to extend our tech stack, and found Sylius.

Ignas Dombrauskis, CEO at Adeo Web
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Compare editions

Sylius Standard
Free / On your own
Paid / Vendor-supported
Standard features
Enterprise-grade features:
Advanced multi-store
Advanced user permissions
Returns management
Multi-source inventory
Partial order fulfillment
Admins per channel
Loyalty system
LicenseMITcommercial
SupportcommunitySLA-backed
Dedicated Customer Success Manager
Project Success Assistance (optional)
Influence on the product๐Ÿš€ ๐Ÿš€ ๐Ÿš€ ๐Ÿš€ ๐Ÿš€๐Ÿš€ ๐Ÿš€ ๐Ÿš€ ๐Ÿš€ ๐Ÿš€
Distibutionself-hostedself-hosted
Response timesno response guarantee1 day response time
Get a live demo
Sylius Standard
Free / On your own
Paid / Vendor-supported
Standard features
Enterprise-grade features:
Advanced multi-store
Advanced user permissions
Returns management
Multi-source inventory
Partial order fulfillment
Admins per channel
Loyalty system
License
MIT
commercial
Support
community
SLA-backed
Dedicated Customer Success Manager
Project Success Assistance (optional)
Influence on the product
๐Ÿš€ ๐Ÿš€ ๐Ÿš€ ๐Ÿš€ ๐Ÿš€
๐Ÿš€ ๐Ÿš€ ๐Ÿš€ ๐Ÿš€ ๐Ÿš€
Distibution
self-hosted
self-hosted
Response times
no response guarantee
1 day response time

Can’t decide which edition is the right for you?

Your optional Project Success Assistance

Trainings

Learning a new technology can take time. It’s worth it and there are ways to speed up the process. As part of the Project Success Assistance, we can train your team and tailor the program to your project’s specific needs.

Workshops

Every project comes with unique challenges. Our workshops can help you translate business challenges into technical solutions, layout a migration or customization plan, and remove roadblocks during the project.

Ongoing Team Coaching

For strategic projects, our experienced coaches are available for code-review, problem-specific calls, and can join your planning sessions to provide the core insights.

Audits and health checks

The timeline around go-live is exciting and critical for every eCommerce project. Whether you worry about the big day or want to verify the work already done, we deliver health-checks and audits that minimize the risk and optimize the projects for the long-term.

FAQ

Itโ€™s an annual subscription based on the Gross Merchandise Volume (GMV) you make through Sylius software. To get a precise estimate, ask for a quote.

Sylius Plus is installable as any other Composer package and distributed via Private Packagist. Your internal IT or implementation partner can install it for you.

Our amazing community is providing support on various channels, like Slack, StackOverflow, and GitHub but there is no guarantee of timely response, nor its quality. Sylius Plus gives you access to our excellent technical support provided by the creators of the framework themselves with the Service Level Agreement, which means you can always expect the highest quality answer on time. We are there for you.

Itโ€™s possible but depends on the customizations you have applied to your project. In order to figure out the most cost-efficient way to upgrade, schedule a call, and get FREE advice.

Yes, once you purchase Sylius Plus, you have full access to the source code. Developers have full freedom to customize it to meet your unique requirements.

A Customer Success Manager is your dedicated contact person. Their job is to make sure you are taken care of. It means that all your requirements will be properly channeled into our organization – whether you need technical support or business consultancy, you can count on a quick reaction and connection to the role responsible in the matter. A Customer Success Manager ensures the return of your investment in our technology, being your advocate inside Sylius company.

No. Sylius Plus subscription comes with all features included. That being said, you have the ability to enable/disable and customize particular functionality.