QUITOQUE’s – Online Food Delivery Provider

For Quitoque, one of France’s online food delivery providers, the secret ingredient was a modern, scalable eCommerce platform. But achieving that required stepping away from their outdated monolithic system and embracing Sylius with the help of Synolia, France’s Leading Sylius Partner.

About the company

Founded in 2014, Quitoque has become a key player in the French meal kit delivery market, offering fresh, high-quality ingredients delivered directly to customers’ doors. As a fully digital business, its operations rely entirely on a robust and scalable eCommerce platform.

What was the problem?

Quitoque’s legacy eCommerce platform accumulated significant technical debt over time, making system upgrades and maintenance more challenging. The rigid architecture hindered scalability, while the internal technical team faced difficulties in managing an increasingly complex system. This lack of flexibility resulted in slower development cycles, impacting the company’s ability to introduce new features and optimize customer experience efficiently.

Goals

✅ Confirm Sylius as the optimal platform to support Quitoque’s business and technical needs.
✅ Accelerate the time-to-market for the new eCommerce solution.
✅ Improve system maintainability, flexibility, and scalability to support future growth.

Challenges

Technical debt accumulation leads to inefficiencies in system maintenance and development.
Scalability limitations restrict growth and operational flexibility.
Declining in-house expertise affects the ability to manage and enhance the platform effectively.
Operational inefficiencies result in slower response times and higher costs.

Why chose Sylius?

Following an in-depth evaluation, Synolia, France’s only Leading Sylius Partner, validated Sylius as the right solution for Quitoque. The platform’s modular and API-first architecture provided the necessary agility to support a fast-evolving business model. Sylius also enabled seamless integration with other business systems, enhancing the overall efficiency of Quitoque’s digital ecosystem.

How did Synolia support Quitoque in the project?

To ensure a structured and efficient migration, Synolia provided expert consulting and technical support, covering both strategic and operational aspects of the transition.

Strategic & Technical Consulting

Technology validation: Ensured Sylius met business requirements and long-term scalability needs.
Ecosystem analysis: Assessed Quitoque’s digital infrastructure to identify optimization opportunities.
Migration supervision: Developed a structured transition plan, minimizing operational disruptions.
Technical coaching: Provided direct support to Quitoque’s development team to accelerate implementation.

Business-Oriented Support

Stakeholder engagement: Collaborated with key teams across eCommerce, IT, customer service, and marketing to align goals.
Process mapping: Conducted an in-depth analysis of order management, customer lifecycle, and product catalog structuring.
Workshops and training: Delivered best practices for product lifecycle management, pricing strategies, and promotional activities.
Competitor benchmarking: Assessed market trends to ensure Quitoque’s platform aligned with industry leaders.

Technical Support & Implementation

System architecture optimization: Provided recommendations on structuring the platform for long-term efficiency.
Migration planning: Defined a roadmap for a seamless transition from the legacy system to Sylius.
Performance and security best practices: Ensured the new platform met high-performance standards.

Collaborative development: Worked closely with Quitoque’s in-house team to facilitate knowledge transfer and implementation success.

Results

By migrating to Sylius with Synolia’s expert guidance, Quitoque successfully transitioned from a legacy system to a modern, scalable eCommerce solution. The partnership streamlined operations and positioned the company for sustained growth in a competitive market.

With an agile, high-performance platform in place, Quitoque is now better equipped to adapt to industry trends and deliver a seamless online shopping experience to its customers.