Kombinat Instalacyjny is a Polish company from Wrocław that sells HVAC systems and products like air conditioners and cooling devices. In order to expand sales throughout the country, Kombinat Instalacyjny needed an e-commerce solution to reach its business goals:
When the company approached our partner Webmakers, Kombinat Instalacyjny didn’t have an online store. Webmaker’s team helped the client create a detailed scope of functionalities, taking into account all the business targets. Choosing the right platform was a crucial step – Kombinat Instalacyjny needed an optimal and budget-friendly solution, open to further development and expansion in the future. Sylius turned out to be a great fit as an open source headless platform that allows for high flexibility.
Together with WebMakers, we chose Sylius to build our kombinat.pl store as the most optimal solution. From the beginning we were focused on building a dedicated eCommerce system tailored to our needs. We wanted to maintain a high degree of flexibility and tailor the system to our processes and business goals. Sylius allowed us to fully achieve this goal. At the same time, instead of implementing basic eCommerce functionality from scratch, we were able to spend more budget on building additional solutions, branding and analyzing and refining the UX of our store.
Webmakers tackled the following challenges:
Kombinat Instalacyjny sells its products with two different VAT rates. If a product is purchased together with the assembly service, the VAT rate is 8%. The tax goes up to 23% when the customer chooses only the product itself. Webmakers implemented a functionality that automatically changes the displayed price to include either 8% or 23% VAT rate, depending on whether the product is ordered with or without the assembly service.
The store offers two types of user accounts: individual client and installer. Each user type has its own parameters and functionalities, with an extensive discount system that allows Kombinat to grant special offers for the product or customer type level, or an individual discount for a selected user.
The scope of the project also included consulting, support and work in the field of store branding. Webmakers designed an intuitive UI and a modern design of the entire store. The home page consists of modules, along with a slider promoting various products or other business activities conducted by Kombinat Instalacyjny.
The product offer page contains all the most important elements such as detailed information about the product, specification or important parameters, which is also a functionality that allows you to configure the technical parameters of the product before adding it to the basket. Visitors to the store also have an easy opportunity to contact the store and ask questions about the product they are viewing.
In just 7 months Webmakers delivered a dedicated online store full of custom features. Using Sylius as a framework allowed Webmakers to reduce costs and accelerate the implementation time, while maintaining high flexibility of development.