Luxury retail sets a high bar for digital experience. Customers expect the same level of care online as they get in a physical store. For Bongénie, a Swiss fashion retailer with locations in Zurich, Geneva, Lausanne, and Basel, the gap between that expectation and reality had been growing for years. Their eCommerce ecosystem ran on an outdated monolithic platform that was slowing down feature development and making it harder to execute on an ambitious digital strategy. With an outlet, a loyalty program, and a main store all running in parallel, and a strong omnichannel vision to back it all up, Bongénie needed a platform that could actually keep up.

Selling custom-cut wood panels online may seem straightforward at first glance - until you consider the level of precision customers actually expect. When someone wants an oak kitchen worktop with sink cutouts positioned exactly 30cm from the left edge, or a bamboo stair tread cut to fit an unusual angle, standard product pages don’t cut it. For Ilicut, a family-owned wood specialist with roots stretching back to 1885, that serves thousands of customers across Europe, this reality drove their search for a platform that could handle complexity without sacrificing user experience.

Sometimes, you just know it’s time for a big change. For MotoByCAT, that moment came when their old website started to feel more like a roadblock than a tool for growth. It wasn’t responsive, updating it was a hassle, and the whole experience just didn’t reflect their 10+ years of expertise in two-wheeler transport. The mission was clear: build something that would not only modernize their digital presence but also show customers that their motorcycles were in the best hands.

The transformation at Marseille Provence Airport (AMP) store began when their team recognized the need to completely reinvent their online shopping experience. In 2023, with over 10 million passengers flowing through their terminals, AMP took a bold step forward by partnering with ACSEO, our Premium Solution Partner, to modernize their airport’s website. 

Tisséo Voyageurs operates the public transport network in the Toulouse metropolitan area and is the second-largest player of its kind in France. The company manages two metro lines (with a third under construction), a tram line, numerous bus lines, and a smartcard system for digital ticketing. With a workforce of over 2,700 employees, Tisséo supports nearly 100 different types of transport tickets. In 2022 alone, people took 125.7 million trips using the Tisséo network — a clear sign of the essential role it plays in the region’s mobility.

Selling fresh, local produce online comes with constraints that standard eCommerce platforms weren't really built for - next-day delivery slots, pickup point selection, weekly basket updates, and a catalog that changes with the seasons. Maréchal Fraîcheur had been making it work since 2010, serving the Lyon metropolitan area with 800 products - from seasonal fruits and vegetables to cheeses, herbs, and grocery items - delivered the next day to a pickup point or directly to companies, with no subscription required. But when COVID-19 pushed order volumes higher than their old platform could handle, the cracks became impossible to ignore. Slow performance, a frustrating mobile experience, and an unintuitive checkout were costing them customers at exactly the moment demand was growing.

For a fully digital business like Quitoque, the eCommerce platform isn't just a sales channel. It's the entire operation. Founded in 2014, the company grew into one of France's key players in the meal kit delivery market, shipping fresh, high-quality ingredients directly to customers' doors. But the platform that got them there had been accumulating technical debt for years. A rigid architecture, slower development cycles, and a system that was becoming harder for the internal team to manage were all starting to hold the business back at exactly the point where it needed to move faster.