{"id":24441,"date":"2025-02-17T12:43:41","date_gmt":"2025-02-17T10:43:41","guid":{"rendered":"https:\/\/sylius.com\/?post_type=case-study&#038;p=24441"},"modified":"2026-04-23T13:11:10","modified_gmt":"2026-04-23T11:11:10","slug":"marechal-fraicheur-the-fresh-food-market-with-sylius","status":"publish","type":"case-study","link":"https:\/\/sylius.com\/de\/case-study\/marechal-fraicheur-the-fresh-food-market-with-sylius\/","title":{"rendered":"Mar\u00e9chal Fra\u00eecheur &#8211; the Fresh Food Market with Sylius"},"content":{"rendered":"\n<div class=\"wp-block-uagb-container uagb-block-a4d6e9a4 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<h2 class=\"wp-block-heading\"><strong>What was the problem?<\/strong><\/h2>\n\n\n\n<p>In 2020, Mar\u00e9chal Fra\u00eecheur faced a major challenge. An increase in order volume (partly due to the COVID-19 pandemic) exposed the limitations of their outdated eCommerce platform, which struggled to meet new demands. Main issues:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers had trouble logging in and managing their accounts.<\/li>\n\n\n\n<li>Selecting a pickup point was unintuitive.<\/li>\n\n\n\n<li>The mobile shopping experience was frustrating and inefficient.<\/li>\n\n\n\n<li>The platform was slow and outdated.<\/li>\n<\/ul>\n\n\n\n<p>Mar\u00e9chal Fra\u00eecheur had to make a crucial decision: modernize the existing system or build a new, scalable eCommerce platform from scratch?<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-9c3c953e alignfull uagb-is-root-container\">\n<div class=\"wp-block-uagb-container uagb-block-2a21613d\">\n<h3 class=\"wp-block-heading has-inv-lead-color has-text-color\">Goals<\/h3>\n\n\n\n<p class=\"has-inv-lead-color has-text-color\">The main goal was to create a <strong>modern, scalable, and high-performance eCommerce platform<\/strong> that would meet customer expectations and offer a <strong>seamless mobile shopping experience<\/strong>.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-1c958eac\">\n<h3 class=\"wp-block-heading has-inv-lead-color has-text-color\"><strong>Challenge<\/strong>s<\/h3>\n\n\n\n<ul class=\"wp-block-list has-inv-lead-color has-text-color\">\n<li><strong>Technical debt accumulation<\/strong> leads to inefficiencies in system maintenance and development.<\/li>\n\n\n\n<li><strong>Scalability limitations<\/strong> restrict growth and operational flexibility.<\/li>\n\n\n\n<li><strong>Declining in-house expertise<\/strong> affects the ability to manage and enhance the platform effectively.<\/li>\n\n\n\n<li><strong>Operational inefficiencies<\/strong> result in slower response times and higher costs.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-35220a6a alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\"><strong>Why Sylius?<\/strong><\/h2>\n\n\n\n<p>The decision to choose <strong>Sylius<\/strong> as the new eCommerce platform&nbsp; was driven by several key factors:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Flexibility<\/strong> &#8211; Sylius is a <strong>headless eCommerce solution<\/strong>, allowing for <strong>customized features<\/strong> tailored to business needs.<\/li>\n\n\n\n<li><strong>Performance<\/strong> &#8211; its lightweight architecture ensures <strong>fast and efficient operations<\/strong>, even with high order volumes.<\/li>\n\n\n\n<li><strong>Easy integration<\/strong> &#8211; Sylius enables <strong>seamless connections with external systems<\/strong> like ERP, CRM, and payment providers.<\/li>\n\n\n\n<li><strong>Future-proof<\/strong> &#8211; built with modern development principles, allowing for <strong>easy expansion and upgrades<\/strong>.<br><\/li>\n<\/ul>\n\n\n\n<p>The project was entrusted to <strong>Synolia <\/strong>our Premium Solution Partner, which provided <strong>comprehensive technical and strategic support<\/strong>. Additional partners involved in the implementation included:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Axome<\/strong> \u2013 website design,<\/li>\n\n\n\n<li><strong>ABDR<\/strong> \u2013 ERP Sage integration,<\/li>\n\n\n\n<li><strong>Empirik<\/strong> \u2013 SEO optimization,<\/li>\n\n\n\n<li><strong>Paygreen<\/strong> \u2013 payment solutions.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-b2685976 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-1bfbbc66 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-d28e7f52 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">    <blockquote class=\"quote  quote--center\" style=\"\">\n            <div class=\"quote-mark\"><\/div>\n    \n    <div class=\"quote-body\">\n                    <div >\n                We chose Synolia for their expertise and professionalism. Sylius stood out as a high-performance, lightweight, and adaptable solution. Our goal was to meet our customers&#8216; expectations, as they are accustomed to shopping on major eCommerce websites. Investing in this platform means staying competitive over the long term.\n            <\/div>\n            <\/div>\n\n    <footer class=\"quote-footer\">\n                <div>\n                        <div >\n                Paul Mar\u00e9chal, Director\n            <\/div>\n                <\/div>\n    <\/footer>\n<\/blockquote>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-baf5c551 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<h2 class=\"wp-block-heading\"><strong>Results<\/strong><\/h2>\n\n\n\n<p>After implementing <strong>Sylius<\/strong>, Mar\u00e9chal Fra\u00eecheur saw <strong>significant improvements in both platform efficiency and customer experience<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Key improvements for the team:<\/strong><\/h3>\n\n\n\n<p>\u2705 <strong>Easier product catalog management.<\/strong><br>\u2705 <strong>Weekly basket creation takes minutes instead of hours.<\/strong><br>\u2705 <strong>Product pages provide clearer information<\/strong> \u2013 highlighting producers, certifications, and seasonality.<br>\u2705 <strong>Seamless ERP Sage integration<\/strong> \u2013 automating processes and saving time.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Key improvements for customers:<\/strong><\/h3>\n\n\n\n<p>\u2705 <strong>A more intuitive and faster checkout process.<\/strong><br>\u2705 <strong>Easier pickup point selection<\/strong> based on delivery dates and availability.<br>\u2705 <strong>Optimized mobile experience<\/strong> \u2013 responsive design with improved navigation.<br>\u2705 <strong>Faster, smoother site performance<\/strong>, making shopping effortless.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udcca <strong>Key performance metrics:<\/strong><\/h3>\n\n\n\n<p>\ud83d\udcc9 <strong>Checkout clicks reduced<\/strong> \u2013 <strong>only 7 clicks to complete a purchase<\/strong> (50% fewer than before)<br>\ud83d\udce9 <strong>+172 new newsletter subscribers<\/strong> within the first month after launch.<br>\ud83d\udcf1 <strong>59% of traffic from mobile<\/strong> (vs. 50% the previous year).<\/p>\n<\/div><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Selling fresh, local produce online comes with constraints that standard eCommerce platforms weren&#8217;t really built for &#8211; next-day delivery slots, pickup point selection, weekly basket updates, and a catalog that changes with the seasons. Mar\u00e9chal Fra\u00eecheur had been making it work since 2010, serving the Lyon metropolitan area with 800 products &#8211; from seasonal fruits and vegetables to cheeses, herbs, and grocery items &#8211; delivered the next day to a pickup point or directly to companies, with no subscription required. But when COVID-19 pushed order volumes higher than their old platform could handle, the cracks became impossible to ignore. Slow performance, a frustrating mobile experience, and an unintuitive checkout were costing them customers at exactly the moment demand was growing.<\/p>\n","protected":false},"featured_media":24427,"menu_order":0,"template":"","case-studies-category":[223],"case-studies-product":[],"case-studies-tag":[221,222,366],"country":[8],"class_list":["post-24441","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","case-studies-category-food","case-studies-tag-b2b","case-studies-tag-b2c","case-studies-tag-subscription","country-france"],"acf":[],"aioseo_notices":[],"uagb_featured_image_src":{"full":["https:\/\/sylius.com\/wp-content\/uploads\/2025\/01\/Zrzut-ekranu-2025-01-20-o-13.44.23.png",3276,1666,false],"thumbnail":["https:\/\/sylius.com\/wp-content\/uploads\/2025\/01\/Zrzut-ekranu-2025-01-20-o-13.44.23-150x150.png",150,150,true],"medium":["https:\/\/sylius.com\/wp-content\/uploads\/2025\/01\/Zrzut-ekranu-2025-01-20-o-13.44.23-300x153.png",300,153,true],"medium_large":["https:\/\/sylius.com\/wp-content\/uploads\/2025\/01\/Zrzut-ekranu-2025-01-20-o-13.44.23-768x391.png",768,391,true],"large":["https:\/\/sylius.com\/wp-content\/uploads\/2025\/01\/Zrzut-ekranu-2025-01-20-o-13.44.23-1024x521.png",1024,521,true],"1536x1536":["https:\/\/sylius.com\/wp-content\/uploads\/2025\/01\/Zrzut-ekranu-2025-01-20-o-13.44.23-1536x781.png",1536,781,true],"2048x2048":["https:\/\/sylius.com\/wp-content\/uploads\/2025\/01\/Zrzut-ekranu-2025-01-20-o-13.44.23-2048x1042.png",2048,1042,true]},"uagb_author_info":{"display_name":"Kamil Sitnik","author_link":"https:\/\/sylius.com\/de\/author\/"},"uagb_comment_info":0,"uagb_excerpt":"Selling fresh, local produce online comes with constraints that standard eCommerce platforms weren't really built for - next-day delivery slots, pickup point selection, weekly basket updates, and a catalog that changes with the seasons. Mar\u00e9chal Fra\u00eecheur had been making it work since 2010, serving the Lyon metropolitan area with 800 products - from seasonal fruits&hellip;","_links":{"self":[{"href":"https:\/\/sylius.com\/de\/wp-json\/wp\/v2\/case-study\/24441","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sylius.com\/de\/wp-json\/wp\/v2\/case-study"}],"about":[{"href":"https:\/\/sylius.com\/de\/wp-json\/wp\/v2\/types\/case-study"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sylius.com\/de\/wp-json\/wp\/v2\/media\/24427"}],"wp:attachment":[{"href":"https:\/\/sylius.com\/de\/wp-json\/wp\/v2\/media?parent=24441"}],"wp:term":[{"taxonomy":"case-studies-category","embeddable":true,"href":"https:\/\/sylius.com\/de\/wp-json\/wp\/v2\/case-studies-category?post=24441"},{"taxonomy":"case-studies-product","embeddable":true,"href":"https:\/\/sylius.com\/de\/wp-json\/wp\/v2\/case-studies-product?post=24441"},{"taxonomy":"case-studies-tag","embeddable":true,"href":"https:\/\/sylius.com\/de\/wp-json\/wp\/v2\/case-studies-tag?post=24441"},{"taxonomy":"country","embeddable":true,"href":"https:\/\/sylius.com\/de\/wp-json\/wp\/v2\/country?post=24441"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}